Privacy Policy

Nexolance LLC (“Nexolance”, “we”, “us”, or “our”) operates the website nexolance.agency and provides digital marketing services. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.

1. Information We Collect

We collect information in three ways:

• Information you provide to us — when you fill out our contact form, request a quote, book a consultation, or sign up for our SEO audit tool. This typically includes your name, email address, phone number, company name, website URL, and any message content you submit.
• Information collected automatically — when you visit our website, we automatically collect device information (browser type, operating system, IP address), usage information (pages viewed, time on site, referring URLs), and cookie data.
• Information from third parties — we may receive information from analytics providers (Google Analytics), advertising platforms (Google Ads, Meta), and service tools (Google Search Console, Ahrefs) we use to deliver our services.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and deliver our digital marketing services
• Schedule consultations and follow up on quotes
• Improve our website, services, and customer experience
• Send marketing communications (only if you opt in)
• Comply with legal obligations and protect against fraud
• Analyze website performance and user behavior to refine our offerings

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you interact with our website.

We use the following categories of cookies:

• Strictly Necessary — required for the website to function properly
• Analytics — help us understand how visitors use our site (Google Analytics)
• Marketing — track your interaction with our marketing campaigns (only if you consent)

You can control cookies through your browser settings. Disabling cookies may limit some features of our website.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers — trusted third parties that help us operate our business (email delivery via Resend, calendar scheduling via Google Calendar, analytics via Google).
• Legal authorities — when required by law, court order, or to protect our rights.
• Business transfers — if Nexolance is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time
• Withdraw consent for processing where consent is the legal basis
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at info@nexolance.agency. We will respond within 30 days.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no internet transmission is 100% secure. We cannot guarantee absolute security, but we take our responsibility to protect your data seriously.

7. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. International Data Transfers

Nexolance is based in Kansas City, Missouri, United States. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the U.S. By using our services, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: