Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the nexolance.agency website and any services provided by Nexolance LLC (“Nexolance”, “we”, “us”, or “our”). By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our website or services, you confirm that you are at least 18 years old and legally able to enter into a binding agreement. If you are using our services on behalf of an organization, you confirm that you have the authority to bind that organization to these Terms.

2. Services

Nexolance provides digital marketing services including but not limited to search engine optimization (SEO), AI Search optimization, pay-per-click (PPC) advertising, web design and development, content marketing, and social media marketing. Specific deliverables, timelines, and fees are documented in a separate service agreement or statement of work between you and Nexolance.

3. Website Use

You may use our website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of our systems
• Use any robot, scraper, or other automated means to access our website without permission
• Interfere with the operation of our website or services
• Impersonate or attempt to impersonate Nexolance or another person or entity

4. Intellectual Property

All content on our website — including text, graphics, logos, images, software, and the Nexolance name — is owned by or licensed to Nexolance and protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works of our content without prior written consent.

Content we create for you as part of our paid services (such as articles, landing pages, and SEO deliverables) is transferred to you upon full payment of fees, subject to the terms of your service agreement.

5. Service Agreements and Payments

Specific terms governing our paid services — including pricing, payment schedules, cancellation policies, and refund policies — are set forth in a separate written service agreement signed by both parties. In the absence of a separate agreement, the following applies:

• Fees are invoiced monthly in advance for retainer engagements
• Payment is due within 14 days of invoice date
• Late payments accrue interest at 1.5% per month or the maximum permitted by law
• Engagements operate month-to-month unless otherwise specified; either party may terminate with 30 days' written notice

6. No Guarantee of Results

We provide professional digital marketing services using industry best practices. However:

• We do not guarantee specific rankings on Google, Bing, ChatGPT, Perplexity, or any other search or AI platform
• We do not guarantee specific traffic volumes, lead counts, conversion rates, or revenue outcomes
• Search algorithms and AI models change frequently and unpredictably, which may affect results
• What we do guarantee: honest strategy, transparent reporting, professional execution, and focus on metrics tied to your business goals

7. Confidentiality

Both parties agree to maintain the confidentiality of non-public information shared during the course of our engagement. This includes business strategies, financial information, customer data, and any information clearly marked as confidential. Confidentiality obligations survive termination of any service agreement.

8. Limitation of Liability

To the maximum extent permitted by law, Nexolance and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our website or services.

Our total cumulative liability for any claim arising from our services shall not exceed the total amount paid by you to Nexolance in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Nexolance from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from: (a) your use of our website or services in violation of these Terms; (b) any content you provide us; (c) your violation of any law or third-party rights.

10. Disclaimers

Our website and content are provided “as is” and “as available” without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

11. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Nexolance. We are not responsible for the content, privacy policies, or practices of third-party websites. Your interactions with third-party services are governed by their respective terms and policies.

12. Termination

We reserve the right to suspend or terminate your access to our website or services at any time for any reason, including violation of these Terms. Upon termination, any provisions of these Terms that by their nature should survive will continue to apply.

13. Governing Law

These Terms are governed by the laws of the State of Missouri, United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services shall be resolved in the state or federal courts located in Kansas City, Missouri.

14. Changes to These Terms

We may modify these Terms at any time. Material changes will be posted on this page with an updated “Last updated” date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

16. Contact Us

If you have questions about these Terms, contact us: